Shipping Your Freight with Guaranteed Delivery Time

Can I Guarantee Shipping Delivery Time?

We know that as a job site manager or production planner, you are committed to meeting hard deadlines that aren’t always within your control. Hurdles such as supply shortages, production delays, and slow shipping are a lot to deal with. Let Sutton Transport go the extra mile to get your freight shipped on time. With Sutton Transport’s guaranteed delivery time, you’ll have one less thing to stress about.

How Guaranteed Delivery Time Works

When you have no time to lose, turn to our guaranteed delivery time services. For an additional fee, you and the carrier are making an agreement that takes the guesswork out of when you will receive your shipment on a standard-service delivery day. However, keep in mind that guaranteed delivery may not be available for certain types of shipments, so make sure to fill out the quote form correctly or call to talk through your shipment type and deadlines.

You’ll know that your order will come at the expected time, down to the hour. On the day of, there will be a designated hour window in which you can expect to receive your delivery. If we don’t meet this commitment, your shipment is free!

When to Use Guaranteed Delivery Time

Guaranteed delivery time isn’t necessary every time you are making a delivery, but situations arise where it can be an important investment. Here are a few circumstances when you should consider using our guaranteed delivery time:

• You have an installation crew waiting for materials, and your project can’t move forward until these materials are delivered.

• You’re coordinating the timing of resources and need to guarantee their availability.

• You have a hard deadline that can’t be moved, and you can’t afford to have any delays.

Will I Get My Shipment on Time If I Ship Normally?

In most circumstances, you can count on Sutton Transport to get your shipment on time. You’ve planned materials early, and they should get to you on time. You can calculate the estimated transit time, and it’s typically a reliable estimate. But there are sometimes delays that can happen out of our control- including traffic, weather, and accidents.

When these situations do arise and not everything can be shipped on time, Sutton Transport will prioritize those who invested in guaranteed delivery.

If you are in a bigger time crunch, you can also choose to use expedited shipping. This comes at a higher cost but ensures you will get your freight delivered quickly, sometimes even the same day. This differs from guaranteed shipping because we are speeding up the timeline of your delivery.

Trust Us for When You Need It On Time

Sutton Transport is a family-owned trucking company that has been in business for more than 40 years. Specializing in next-day LTL deliveries in the Midwest, we currently uphold an impressive 98.5% on-time and intact percentage.

Together We Can Beat Childhood Cancer

Many of you know my daughter was diagnosed with cancer in May of 2017. It’s been a difficult journey for our family. We still live day-to-day not knowing if our little girl is going to be alright.

Going through this experience has opened my eyes to the struggle of other children and their families who are faced with this terrible disease. Witnessing the debilitation and hardship these kids face has given me a sense of duty to make a difference. So, I’ve decided to partner with the MACC Fund to help find a cure.

With that said, I will be among 24 golfers playing 100 holes of golf on April 25th, with fundraising proceeds going to support the MACC Fund in the fight against childhood cancer and blood disorders.

The loss of a child is a tragedy. Any donation, large or small, will help the MACC Fund support research until we find a CURE for childhood cancer and blood disorders once and for all!

The MACC Fund:
For 42+ years, the MACC Fund (Midwest Athletes Against Childhood Cancer) has been funding research to find a CURE for childhood cancer and blood disorders. Since MACC was founded in 1976, it has contributed over $63.5 MILLION to research. 75% of those funds are generated through events like The Ringer golf outing. Learn more about the MACC Fund and its mission by visiting its website at www.maccfund.org.

The RINGER:

The event name, “The Ringer,” was chosen to represent what happens when a child goes through the unthinkable journey of battling cancer and BEATS it. Upon the completion of a successful childhood cancer or blood disorder treatment protocol, children are given the chance to physically RING THE BELL in the MACC Fund Center at Children’s Hospital of Wisconsin to signify they BEAT their cancer or blood disorder. This monumental moment in a child’s life was the inspiration for starting The Ringer, an annual 100-hole golf event to benefit the MACC Fund.

As a result of advances in treatment, thanks to research funded by organizations such as the MACC Fund, the 5-year survival rate for all types of childhood cancers has improved from 20% when we started in 1976, to 80% today. Our goal is to see that number improve to 100% through continued efforts by organizations like our own. Any donation, large or small, is so greatly appreciated!  Donate here.

Improved Operational Efficiencies

Leading Midwest private carrier Sutton Transport announced this morning the improved operation efficiencies and the elimination of biller turnover in its freight billing process partnership with freight back-office partner DDC FPO. As a result of this partnership, the carrier projects an annual 44% in cost savings that can be dedicated to other core business matters.

Established in 1979, family-owned and operated Sutton Transport is the largest LTL service agency in the state of Wisconsin with operations throughout the Midwest. Wanting to resolve the historically high turnover of nighttime billers in its freight billing department and improve accuracy levels, the carrier investigated partnership options with freight billing outsourcers. Through the recommendation of a partner carrier and client of DDC FPO, Sutton Transport chose to begin discussions with this freight billing outsourcer.

DDC FPO is well-known in the freight and logistics industry as #1 in providing customized freight solutions in North America. Processing over 30% of all LTL bills in North America, its expertise in improving the operational efficiencies of the freight billing process and reducing biller turnover immediately benefitted Sutton Transport.

Working closely with Sutton Transport to develop a succinct, customized billing process to meet the carrier’s needs, DDC’s back-office experts developed standardized metrics and an efficient billing process. As a result of these streamlined efforts, DDC is achieving consistent accuracy levels of 99.88% — exceeding SLA expectations.

The unique model of DDC’s onshore management team allows Sutton Transport to maintain close communication with its offshore billers 24/7/365. As a result of this customized global reach, Sutton Transport has managed to see not only improved accuracy rates, but also a significant reduction in biller turnover.

Since outsourcing the billing process to DDC FPO, “We are now able to concentrate on other core business matters,” noted Samantha Sutton. DDC FPO VP of Sales, Chad Crotty, noted, “Our business goal is to improve operational efficiencies and reduce costs for our clients. We are pleased to report that we are achieving this goal with Sutton Transport and look forward to growing our partnership for many years to come.”

To learn more about DDC FPO, visit http://www.ddcfpo.com. To learn more about Sutton Transport, visit www.suttontrans.com.